Accomodations for Guests with Disabilities
The Rock N Roll Tribute Cruise is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. We welcome and encourage all feedback and suggestions from our patrons. Whether you have traveled around the world and back or this is your first adventure away from your hometown, we understand that EDSea is unique and that you may have some questions! For any accessibility-related questions please contact us at 1-833-626-872 or check out Norwegian’s Guest Access Desk resources that are available to you now.
Prior to booking, call our office at 1-833-626-8728. To discuss any questions you may have regarding this information or your specific needs, you may contact us prior to booking, and remember to discuss your needs with the reservationist at the time of booking.
Your information and requirements will be sent to Norwegian’s Access Desk approximately 60 days prior to sailing. If your needs require more advanced notice, our team will notify Norwegian accordingly. Approximately 4-6 weeks before sailing, via email, you will receive your Norwegian reservation number and additional information regarding how you may contact the Access Desk directly for any additional questions you have before embarkation.
Are Service Dogs Welcome?
Yes. Norwegian Cruise Line accepts service dogs that are trained to perform a specific task. A service dog may be needed for many different conditions, which would be acceptable under the American with Disabilities Act (ADA) guidelines. In accordance with the ADA, Norwegian Cruise Line does NOT accept “Emotional Support” dogs as service dogs; they CANNOT sail.
Please visit Norwegian Cruise Line’s Accessibility Assistance page for complete details about what travel documentation is required for service animals to travel.
Medical Needs/Attention
Whether you are admitted to the ship’s medical center or a medical facility in a foreign port, your medical expenses will be your out-of-pocket responsibility. Most standard health insurance policies do not cover treatment outside of their country of issue. Please check with your insurance provider for more information.
To ensure that you have assistance with medical expenses during your trip, we strongly recommend the purchase of travel insurance. We offer a leading travel insurance plan through our partnership with various insurance carriers. The standard policy includes Emergency Medical Protection of up to $25,000 USD reimbursement for care and treatment and up to $50,000 USD reimbursement for emergency medical evacuation. To discuss questions and pricing for insurance coverage, please call us 1-833-626-8728.